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Frequently Asked Questions
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What is your return policy?We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please contact our customer service for return instructions.
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What are the shipping options available?We offer standard and express shipping options. Shipping times and costs vary based on your location and the shipping method selected.
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What payment methods do you accept?We accept various payment methods including credit/debit cards, PayPal, and Lay Buy. All transactions are conducted in AUD.
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How do I care for my makeup products?Store your makeup products in a cool, dry place away from direct sunlight. Always close lids tightly after use to prevent drying out.
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How can I contact customer support?You can contact our customer support via email at hello@justbeautifulpm.com or call us at our store number during business hours.
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