top of page

Frequently Asked Questions

  • What is your return policy?
    We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please contact our customer service for return instructions.
  • What are the shipping options available?
    We offer standard and express shipping options. Shipping times and costs vary based on your location and the shipping method selected.
  • What payment methods do you accept?
    We accept various payment methods including credit/debit cards, PayPal, and Lay Buy. All transactions are conducted in AUD.
  • How do I care for my makeup products?
    Store your makeup products in a cool, dry place away from direct sunlight. Always close lids tightly after use to prevent drying out.
  • How can I contact customer support?
    You can contact our customer support via email at hello@justbeautifulpm.com or call us at our store number during business hours.
bottom of page