Frequently Asked Questions
Q. Where are you located?
A. 81 Horton Street Port Macquarie, NSW, 2444. We are in between Commonwealth Bank and Newcastle Permanent Bank.
Q. What services do you offer?
A. We offer Makeup Application for Special Occasions, Weddings and Formals. We also are a Melli Custom Foundation Creator which is where we create you your perfect foundation from scratch (check out our video about how we can colour match a foundation for you). We also have introduced 1 on 1 Makeup Lessons.
Q. Are your products cruelty free?
A. Yes we try to stock a wide range of products that are either vegan, natural or organic and cruelty free.
Q. Do you do any waxing, tinting, nails etc.?
A. No we don't do any Beauty Therapy services. We can recommend some amazing local businesses for these services though.
Q. Are all of your products online as well as in store?
A. No. We have a huge range of products in store that aren't all available on our online store. We are constantly updating the online store to include new products. Check back regularly or sign up via our newsletter to keep up to date. We can post items that are purchased via our online store.
Q. I bought something from your store while I was in Port Macquarie but I am no longer there anymore and it isn't on the online store. Can I still buy it from you?
A. Yes absolutely! If the item you are after is not on our online store, send us a message or an email (firstname.lastname@example.org) and let us know what it is you are after and we can post it to you.
Q. Can I try on the clothes you have in store?
A. Yes! We have a change room.
Q. Do you have a range of clothes and accessories there permanently?
A. We do now! As of our 2018 RELAUNCH, we now stock a range of cosmetics, skin care, gifts, clothes and accessories.